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Published by
the Northern Kentucky
Convention
& Visitors Bureau-
Convention
Services Department
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Spring 2008 Edition
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Hotel
Happenings
* Country Inn & Suites by Carlson Cincinnati
Airport
(above picture) was presented with a 2007 Country Inns & Suites by Carlson
President's Award. The President's Award is given to the top properties
that achieve top scores in guest satisfaction as measured by guest
feedback for cleanliness and consistency in meeting and often exceeding
the brand's product quality standards.
*The Hilton Cincinnati Airport
is going through minor renovations. The fitness facility has
recently been renovated and upgraded. It has all new Precor
equipment with televisions built into the machines. The Main and West lobby areas are being renovated to
reflect new wall treatments, furniture and flooring. There are
several other renovations and upgrades scheduled for this year as well.
* Springhill Suites by Marriott Turfway Park will be opening in Fall 2008.
People on the
Move
*The Northern Kentucky
Convention & Visitors Bureau would like to
welcome Kathy
Ehlman as the new Kentucky Association Sales
Manager.
* The Holiday Inn - Cincinnati Airport
would like to welcome Melissa Hendrix as
a Sales Account Manager.
* Comfort Suites
Airport- has a new
Director of Sales & Marketing, Katherine
Howell.
* Julie Brock
has joined the Northern Kentucky Convention and Visitors Bureau
team as a Sales Production Assistant for Erin Hoebbel and Susan
Smith.
* The Holiday Inn
Cincinnati Airport would like to welcome Jennifer Schneider as their new Sales
and Catering Account Manager.
* The Sheraton
Cincinnati Airport would like to welcome Risa Burstein as their new Director
of Catering.
* The Hilton
Cincinnati Airport is excited to welcome Paulette LaSelle as a new Sales and
Catering Manager.
* Karen J. Bennett is the new Director of Sales for the Country Inn &
Suites Cincinnati
Airport and at the
new Springhill Suites by Marriott.
* The Hilton
Cincinnati Airport would also like to
announce that Jim Curtis has
been transitioned from Revenue Manager to Sales & Catering Manager.
* The Cincinnati
Marriott Airport
would like to welcome Stephanie Rork to
their staff.
* The Hampton Inn Cincinnati Airport South is happy to welcome
Rhonda
Thacker as their new Front Office Manager.
* Then new General Manager at the Country Inn & Suites, Cincinnati Airport, is Barbara Tabor.
* Susan Ragonesi is
happy to announce she will be starting a new job at the Cincinnati Zoo as
their Director of Sales.
* Natalie Phillips
with the Holiday Inn Riverfront has been promoted from the Front
Desk to Sales Assistant.
* Jennifer Seybold has just
completed a Marketing internship with the Northern Kentucky Convention
and Visitors Bureau. We wish her the best of luck in the future.
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For convention group planning information or questions, call the
Convention Services Department at
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Dear Sue,
Spring is here and Summer is approaching fast. There are
many things to do this time of year in the Northern
Kentucky area for you and your attendees. Take a look at
what's going on and if there is anything we can help you with please
contact us at 859.261.4677.
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Cincinnati Zoo & Botanical Garden
The Cincinnati Zoo has a lot of new
additions and special events happening this summer. Zoo
Babies are celebrating the 22nd season May 10-25
with concerts and of course the new zoo babies.
The new Giraffe Ridge
exhibit opens on June 7th and this experience is
taking fun to a new level. This 27,000 square-foot exhibit
lets visitors see the giraffes at eye level and allows guests to feed
the five young giraffes. This exhibit provides an
interactive experience, bringing guests eye-to-eye with a herd of
giraffes. The ridge was build with the environment in mind by
being green friendly. The first green component is the elevated
viewing deck, which is made entirely of composite wood (made of
recycled plastic and wood wastes). The second feature is the 2,500
square-foot green roof that will help insulate the giraffe barn and
will reduce the rate and volume of rain water going into the city's
sewer.
Another fun way to experience the zoo
for adults is, Wild about Wine. This event is a
wine tasting at the zoo on July 19 and August 21. The proceeds benefit
the zoo's Linder
Center for
Conservation & Research of Endangered Wildlife (CREW). Tickets
purchased before the event are $25 and at the door $30, parking is
included in that fee.
For more
exciting things to do at the Cincinnati Zoo and Botanical Garden check
out there website at, http://www.cincinnatizoo.org/.
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Newport on the Levee
Habanero Latin American Fare, the independently owned and operated
restaurant located in Clifton's Gas
Light District is expanding to Newport
on the Levee. Habanero is a casual Mexican restaurant with Latin
influences. The restaurant opened on April 24th in the former Moe's
Southwest Grill's location. Check out Habanero's website to get a full
menu, http://www.habanerolatin.com/directions.htm.
LIVE at the Levee Summer Concert Series returns to Newport on the Levee on Thursday
nights, June 19 - August 7, 6:00 PM - 9:30 PM.
The band schedule is as follows:
June 19 Soul
Pocket (Team Cincinnati Choir will
June 26 The
Kevin Fox Band
July 10
The Rusty Griswolds
July 24
Jared Mahone Band
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Tourism Council
of Greater Cincinnati
The 15th Annual Rose Awards was held on April 3rd
and recognized fifty-one individuals who perform service excellence in
the hospitality industry everyday in the Northern Kentucky and Cincinnati
region.
The following names are the seven people were named Rose
Award Finalists: Chastity Dixon (Doubletree Guest Suites Cincinnati),
Ashley Fisher (Holiday Inn Eastgate), Amy LaMotta (The Vernon Manor
Hotel), Tabitha Mendoza-Christ (Cincinnati Airport Marriott), Darlene
St. Clair (Holiday Inn Cincinnati
Airport), David Smith (Kings Island Resort &
Conference Center),
and Adrian Swann (Cincinnati Marriott North). Congratulations to all the 2008
finalists!
2008 ANNUAL GOLF INVITATIONAL
The Tourism Council of Greater Cincinnati (TCGC)'s 6th Annual
Regional Tourism Golf Invitational will be held on May 29th at Twin
Oaks Golf Course. All proceeds from the golf invitational benefit the
council's ROSE AWARDS Program. From more information about
participating please visit the TCGC website, www.tcgconline.com/news.php.
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Cincinnati REDS
Summer is just about here, which means baseball season has
begun. Check out our professional baseball team, the Cincinnati REDS
while visiting Northern Kentucky this
summer.
The defeating World Series Champions, the Boston
Red Sox, will be playing at Great American Ballpark June
13 - 15. For a listing of the REDS full season schedule
check out the official REDS website at www.cincinnatireds.com.
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 Bureau Hero
The Bureau Hero award is a chance to recognize hospitality
employees in Northern Kentucky who go
beyond the expectations of guests.
We have awarded four Bureau Heroes in the recent
months. Our first
Bureau Hero is Will Jackson
who works in the Front Office/Bell Stand Department at the Cincinnati
Marriott at RiverCenter. During the Christmas holiday the Restaurant
and Concierge Lounge was closed and a family was wondering what to do
for breakfast. Will proceeded to purchase them breakfast at McDonalds
with his own money. The family was truly thankful.
Elizabeth Nagy who works in Housekeeping at the Covington Courtyard by Marriott was
the housekeeper who
was cleaning a guest room caught on camera by Channel 9 Television
station. Out of the 4 hotels in the area Elizabeth was the only housekeeper
who "passed with flying colors" as, reported by the
Television station. We appreciate all of your hard work Elizabeth!
Mike Laverey is our third Bureau Hero and works in the Maintenance
Department at the Hampton Inn Cincinnati Airport South. During one
snowy morning, Mike personally scraped the ice and snow off the cars in
the hotel's parking lot, so that when the guests got to their cars they
had a pleasant surprise.
The final award winner is Jeremy Craft from the Cincinnati Airport Marriott. One
example of Mr. Craft's outstanding service is, after recommending a local
restaurant to a guest he went and picked up and paid for the meal for
the guest, since the restaurant would not deliver to the hotel.
These individuals truly show the meaning of what a
Bureau Hero is and how Northern Kentucky
has true hospitality. If you would like to nominate someone for Bureau
Hero, please contact Julie Brock
at jbrock@nkycvb.com.
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